Technical Operations Management
CONNECT service offerings for charging station owners
Annual inspection & maintenance
Continuous and proactive monitoring
Coordination of on-site deployments
Customer hotline with ticket system
Technical Operations, Inspection, and Maintenance
For your charging infrastructure
After successfully installing your charging infrastructure, it’s crucial to ensure it operates smoothly and reliabl. As part of its full-service offering, CONNECT's technical operations management aims to ensure the proper maintenance and operational readiness of your charging infrastructure.
This service includes all necessary work to meet legal inspection and maintenance requirements for proper operation, a comprehensive fault management system, and innovative, proactive monitoring of your infrastructure's operational status. CONNECT’s technical operations management guarantees the smooth and hassle-free operation of your charging stations without adding administrative burdens for you.
CONNECT Service Package: Technical Operations Management
Only interested in technical operations management?
You can also benefit from all these advantages even if your charging station is not in our backend.*
*Connecting all charging stations to the CONNECT broker is essential for monitoring the technical operational readiness.
Predictive Maintenance
AI-Based monitoring of charging stations
The view into the backend of a charging station represents only a short-term snapshot of its operational lifecycle. However, early signs of potential failures and malfunctions can often be detected in charging station data. A long-term analysis of charging data, charging models, and various factors is essential to minimize the risk of downtime. With predictive maintenance, CONNECT proactively monitors the operational status of your charging infrastructure. The AI-based tool from EverCharge enables the collection of even more station data, faster analysis, and early identification of anomalies and error indicators. Thanks to predictive maintenance, we detect the need for service interventions before your charging station needs to be taken offline. Additional benefits include:
- Simplified analysis of manufacturer-specific error codes
- Proactive maintenance based on specific behaviors of the charging infrastructure
- Automatic restart of systems based on certain error codes
- 24/7 data collection for improved monitoring
