Imprint
CONNECT company details


Information provided in accordance with Section 5 of the Telemedia Act (TMG):
GP JOULE Connect GmbH
Cecilienkoog 16
25821 Reußenköge
Telephone: +49 (0) 4671 6074-650
Fax: +49 (0) 4671 6074-90 650
Email: kontakt@connect-gp-joule.de

Registry court: Amtsgericht Flensburg
Registration number: HRB 13635 FL
VAT registration number: DE325721448

Represented by:
the managing directors of GP JOULE Connect GmbH: Dr. Fabian Sösemann

Responsible for content:
GP JOULE Connect GmbH
Dr. Fabian Sösemann
Cecilienkoog 16
25821 Reußenköge

Dispute resolution: The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr. You can find our email address in the imprint.

Conciliation body

A consumer is entitled to call upon the Energie e. V. conciliation body (conciliation body) in accordance with Section 111b of the German Energy Industry Act (EnWG) to carry out a conciliation procedure if the company has not remedied the complaint within the processing period or has stated that it will not remedy the complaint. Section 14 (5) of the German Consumer Dispute Resolution Act (VSBG) remains unaffected. The company is obliged to participate in the proceedings at the conciliation body. The submission of a complaint to the conciliation body suspends the statutory limitation period in accordance with Section 204 (1) no. 4 BGB. The right of the parties involved to appeal to the courts or to request another procedure remains unaffected.

The contact details for the conciliation body are currently:
Schlichtungsstelle Energie e. V. Friedrichstraße 133, 10117 Berlin
Telephone: 030 2757240–0
Fax: 030/2757240–69
Email: info@schlichtungsstelle-energie.de
Homepage: www.schlichtungsstelle-energie.de

General information on consumer rights is available from the consumer service of the Federal Network Agency for Electricity and Gas
P.O. Box 8001
53105 Bonn
Telephone: 030 22480-500 oder 01805 101000
Fax: 030 22480-323
Email: verbraucherservice-energie@bnetza.de

Supervisory Authority

The Federal Network Agency and the state regulatory authorities are responsible for regulating the electricity industry. The weights and measures office – in our case, in particular the calibration directorate north – monitors compliance with calibration law.

General information in accordance with the Energy Services Act

In connection with more efficient energy use by end customers, the Federal Office for Energy Efficiency maintains a list of energy service providers, energy audit providers and energy efficiency measures providers. Further information on the list of providers and the providers themselves can be found at www.bfee-online.de. You can also find comprehensive information on the topic of energy efficiency at the German Energy Agency. Further information is available at www.energieeffizienz-online.info.

Liability for Content

As a service provider, we are responsible for our own content on these pages in accordance with general legislation pursuant to Section 7 (1) of the German Telemedia Act (DDG). However, according to §§ 8 to 10 DDG, we as a service provider are not obliged to monitor or, under certain circumstances, to research third-party information that has been transmitted or stored and that may indicate illegal activity.

This does not affect our obligations to remove or block the use of information in accordance with general legislation. However, we can only be held liable in this regard from the moment that we become aware of a specific infringement. If we become aware of any such infringements, we will remove the content in question immediately.

Liability for Links

Our site contains links to external websites over which we have no control. Therefore, we cannot accept any liability for their content. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal violations at the time of linking. No illegal content was recognisable at the time of linking. However, permanent content control of the linked pages is not reasonable without concrete evidence of a violation. Once we become aware of any violations of the law, we will immediately remove such links.

Copyright

The content and works on these pages created by the website operator are subject to German copyright law. The reproduction, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and Should you nevertheless become aware of a copyright infringement, we request that you notify us accordingly. As soon as we become aware of any such infringement, we will immediately remove the content concerned.

Concept, Design and Programming

HEPTACOM GmbH
Am Tabakquartier 62
28197 Bremen

Telephone: 0421 20 55 00
Email: info@heptacom.de
Website: www.heptacom.de